Emails as evidence in court
BSkyB Ltd & SSSL Ltd Versus EDS LLC & HP Enterprise Services UK Ltd (EWHC 86 (TCC) Case No: HT-06-311)
Background
This is one of the most important commercial litigation cases of the last few years. In 2000, BSkyB Ltd contracted EDS to create a new customer relationship management (CRM) system. The project ran into many problems early on and EDS were eventually removed from the project.
“Sky [BSkyB] hired EDS in 2000 to create a new customer management system, but terminated the £48 million contract in 2002 after what it described as a “woeful” performance”. It then filed a lawsuit against EDS and completed the job itself in-house.” (Emma Barnett, The Telegraph)
“Lawyers for Sky [BSkyB] told the judge during the high court case that the project eventually took six years to complete and if the contractor had been honest about its abilities, BSkyB would have chosen a different company.” (Jason Deans, The Guardian)
BSkyB began High Court proceedings against EDS in 2004 for fraudulent misrepresentation, negligence and breach of contract, alleging that their main contact in EDS had deliberately lied on several occasions about the timeline, cost of the project and other items.


